Privacy Statement

Last Updated: February 8, 2024

Privacy is important to Elivi, and we take this into account when creating and operating our online services.

This privacy statement (“statement”) sets out the types of personal information we collect from you when you use our site, how we collect and process that information, who we share it with and certain rights you have in relation to this information. This statement applies to the website www.elivi.no which is owned and operated by CBK Distribusjon AS.

Who is responsible for your personal information?


Elivi is responsible for your personal information. Elivi here means CBK Distribusjon AS (registered in Norway under organization number 995 971 003. With regard to current privacy legislation, CBK Distribusjon AS offers services or communicates with you and are responsible for processing. This statement applies to all such companies.

Collection of Your Personal Information

We may collect limited personal information that your browser makes available on our site when you visit it. This log information contains your internet protocol address, browser type, browser language, date and time of your visit, and one or more cookies that may uniquely identify your browser. We use this information to better understand users’ behavior to improve our offerings, and to prevent malicious use, such as hacking and computer attacks.

When we ask you to provide us with additional personal information, we will inform you about the information we collect, how we use it, who it is shared with and how long we will store it. We hope this will help you make an informed decision about sharing your personal information with us.

We will only use the personal information you provide to carry out the purpose for which we collected the information. Your data will not be used for other purposes, such as direct marketing, unless we have notified you and, where required by law, your explicit consent.

Information sharing

We may share such information in one of the following limited cases:

◾ We have your express and documented consent.

◾ We provide such information to our suppliers and partners solely for the purpose of processing your request on our behalf. Such sharing is subject to agreements that oblige these parties to process the personal data in accordance with our instructions and in accordance with applicable privacy laws, which contain confidentiality and security measures, and you will be informed of this.

◾ We conclude that we are required by law or in good faith believe that access, preservation or disclosure of such information, in our thorough assessment, is necessary to protect CBK’s rights, property or security, its users or the public.

We will share your personal information with our affiliates to provide you with our services as described in this statement. We continue to implement policies and procedures in all CBK companies in the countries in which we operate to ensure that personal information is stored and processed in accordance with the same privacy and security standards in all cases.

In the event that parts of CBK acquire new ownership, such as an acquisition or merger with another company, we will inform you (where required by law) and ask for your consent before any personal data is transferred and thus becomes the subject of another privacy statement.

We may share your personal data with any service providers and partners to the extent necessary to provide you with a seamless experience and to improve the quality of our services. We ensure that information about you is secured in a responsible manner, either by agreements with the recipients, or by the recipients being subject to certification schemes approved in the EU.

We will not disclose your personal information to others, except in the limited circumstances described in this statement or with your consent.

How long do we store your personal information?

Unless otherwise specified in the privacy statement for the service in question, we retain the personal information for the minimum period required to fulfill the purposes we collect for, among other things, to satisfy legal requirements, accounting or reporting requirements (including what is necessary for that CBK should be able to defend itself against legal claims). For example, if we request your personal information when you send us an email request with relevant products, we will keep your data until the request has been processed. When the data is no longer needed, we will delete it in accordance with applicable law.

Information Security

We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data.

We restrict access to your personal information to CBK employees who need to have this information in order to fulfill your request or provide our services.

Your rights

You have the right to:

  • correct and update your personal information,
  • obtain a copy of personal information we hold about you,
  • delete your personal information that we no longer have a legal basis to retain,
  • transfer your personal data to a new provider (if applicable),
  • object to the processing of your personal data based on legitimate interests (provided that our basis for processing does not outweigh your privacy rights) , or restrict how we use your personal information while a complaint is being processed. You can make such a request by contacting us via the contact form (link). In some cases, we must limit these rights to protect public safety (for example, to prevent or detect crime) or our interests (for example, the maintenance of legal privileges).

In cases where we have requested consent to use your data for a specific purpose, you may withdraw your consent at any time.

If you wish to complain about how we have handled your personal information, you can contact us at elivi@cbk.no.